• Michelle Coy

What the Security + Labor Industries Can Expect This Holiday Season!

Updated: Nov 18, 2020

The holiday season, which is considered as the period between early November and the New Year, has officially kicked off with the passing of Halloween. For the security and labor industries, the next several weeks would typically involve managers deploying staff to parades, parties, and other events that ring in this festive season. Unfortunately, the continued presence of the coronavirus has led to the cancellation of many standard holiday activities.

When thinking about holiday staffing, “security” might not be the first word to come to mind. But in fact, the security and labor industries play a huge part in holiday staffing, helping ensure the usual holiday activities go off without a hitch. This year, the holidays are going to look a bit different than what we're used to – especially for the staffing industry – so what should we expect? 

Rising security concerns Throughout 2020, in addition to the pandemic we’ve seen ongoing protests related to social injustice. In some instances, these protests have escalated, leading to looting in major cities. For that reason, we can anticipate that big department stores like Walmart or Best Buy, or brand name retail shops like Louis Vuitton or Chanel, will invest in (more) security guards for fear of rising tensions. While this will ramp up during the holidays, it’s likely that we’ll see a continued need for security presence into 2021.

Increased warehouse positions Across the U.S., COVID cases are on the rise. Because of that, it’s expected that most people will turn to online ordering to get their holiday shopping done. In order to accommodate the delivery process, businesses will be looking to hire pickers/packers, sorters, delivery drivers and more to make sure customers are receiving their packages on time. Big names ranging from Amazon to to FedEx already announced plans to hire thousands of workers, planning accordingly for holiday traffic. 

Requests for health and safety monitors This year we saw a few new positions created from the pandemic. Though they might have different names, they all represent the same need: to uphold the health and safety standards set by either the business or by local/state laws. These monitors are often responsible for ensuring customers wear masks, maintaining social distancing requirements, and other tasks necessary to provide a safe shopping environment.  Because of this need, we can anticipate that positions like Security Guards or Event Attendants (for the few events occurring) will be asked to not only perform their regular jobs, but also manage duties related to health and safety. 

Need for additional staffing In addition to the thousands of new COVID cases we see each day, we’re also about to enter flu season. With both these in mind, it’s possible that more people will be concerned about going to work – thus leading to more call offs. If you’re a business that has security or labor needs, consider partnering with a company (like Eclipse) that can remove some of the stresses of staffing. During a busy holiday season, you don’t want to be left short-handed, so have a backup plan in place for all staffing needs.  With the above considered, here are our key takeaways for what the security and labor industries can expect during the 2020 holiday season:

  • With the cross-pollination of security and safety positions, it’s important that employees understand explicitly what their duties are for each shift. 

  • Tension from social issues will likely lead to increased security presence at stores that deem themselves possible targets for looting. 

  • More holiday shopping will be conducted online, leading to an increase in hiring warehouse workers until January. 

  • Have a backup staffing plan in place to account for call-offs or employees who are unable to work.

Overall, the security and labor industries have an opportunity to help create a secure environment this season by prioritizing health and safety guidelines. In doing this, they can provide a semblance of normalcy during the holidays – which we can all agree is much needed. 

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